{"id":12268,"date":"2026-04-29T10:00:41","date_gmt":"2026-04-29T14:00:41","guid":{"rendered":"https:\/\/uniteustailstg.wpengine.com\/?post_type=press&#038;p=12268"},"modified":"2026-04-29T10:31:19","modified_gmt":"2026-04-29T14:31:19","slug":"santa-fe-connect-generates-millions-in-community-impact-setting-a-national-model-for-government-led-care-coordination","status":"publish","type":"press","link":"https:\/\/uniteus.com\/press\/santa-fe-connect-generates-millions-in-community-impact-setting-a-national-model-for-government-led-care-coordination\/","title":{"rendered":"Santa Fe CONNECT Generates Millions in Community Impact, Setting a National Model for Government-Led Care Coordination"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">New case study estimates more than $13.4M in healthcare savings and $19.7M in value for households through coordinated community care using Unite Us<\/span><\/i><\/p>\n<p><b>Santa Fe, New Mexico \u2013 April 29, 2026 \u2013 <\/b><span style=\"font-weight: 400;\">Founded in 2017, <\/span><a href=\"https:\/\/www.santafecountynm.gov\/connect\"><span style=\"font-weight: 400;\">Santa Fe CONNECT<\/span><\/a><span style=\"font-weight: 400;\"> represents a bold, unified vision between Santa Fe County and the City of Santa Fe. Since 2019, County and City staff have collaborated with one another to establish a care coordination and navigation network<\/span><span style=\"font-weight: 400;\"> that connects individuals to health care and public services through trained navigators embedded across clinics, public agencies, and community-based organizations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CONNECT started off with 8 programs and 13 navigators who worked together to break down silos, expand community partnerships, and encourage collaboration across the county. CONNECT has transformed the care coordination network in Santa Fe into a powerhouse network of 79 organizations and 300+ navigators who are collaborating, leveraging resources, and supporting individuals via a closed loop referral platform.<\/span><\/p>\n<p><a href=\"https:\/\/uniteus.com\/case-study\/santa-fe-connect-a-new-blueprint-for-government-led-community-care\/?utm_medium=press_release&amp;utm_campaign=New-Mexico-&amp;utm_content=text_link\"><b>A new case study of CONNECT<\/b><\/a><span style=\"font-weight: 400;\"> reveals how a government-led, technology-powered approach to care coordination is delivering measurable economic and health impact for the community. Powered by <\/span><a href=\"https:\/\/uniteus.com\/?utm_medium=press_release&amp;utm_campaign=New-Mexico-&amp;utm_content=text_link\"><span style=\"font-weight: 400;\">Unite Us<\/span><\/a><span style=\"font-weight: 400;\">, the nation\u2019s trusted technology partner for integrating health and community-based care, the initiative has generated more than $33 million in estimated healthcare savings and economic value for households since 2019, while building a more accountable system of care for residents.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The findings show what\u2019s possible when public agencies replace siloed, manual processes with a unified, accountable record of care. By aligning government leadership, standardizing workflows, and investing in shared tech infrastructure, Santa Fe has transformed their model of community care with measurable impact and return on investment (ROI). Since adopting <\/span><a href=\"https:\/\/uniteus.com\/products\/closed-loop-referral-system\/?utm_medium=press_release&amp;utm_campaign=New-Mexico-&amp;utm_content=text_link\"><span style=\"font-weight: 400;\">Unite Us\u2019 closed-loop platform<\/span><\/a><span style=\"font-weight: 400;\"> in 2019, Santa Fe CONNECT has:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Generated an estimated <\/span><b>$13.4 million in healthcare cost savings<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Produced an estimated <\/span><b>$19.7 million in household economic value<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Saved nearly <\/span><b>3,300 administrative hours<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Coordinated <\/span><b>17,500+ referrals serving 13,000+ residents<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased <\/span><b>case resolution rates from 72% to 90%<\/b><\/li>\n<\/ul>\n<h3><b>Expanding Impact: A Blueprint for Other Communities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The results point to a broader opportunity for public sector leaders, both in-state and nationwide. In Santa Fe County specifically, more than 28% of residents (one in four) rely on Medicaid. If health-related non-medical needs were fully addressed for all of Santa Fe\u2019s Medicaid population, the community could generate as much as $45.4 million in healthcare savings, based on comparable initiatives in other states.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cSanta Fe CONNECT shows what\u2019s possible when government decides to lead from the front,\u201d said Taylor Justice, CEO and Co-Founder of Unite Us. \u201cWhen public agencies invest in their communities, rally community partners around a common goal, and deliver the tools to deliver on it, real momentum builds. You see better outcomes, stronger families, and measurable financial returns. This isn\u2019t just a pilot or a one-off success story, it\u2019s a practical, scalable model that counties and states across the country can put into action.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Santa Fe CONNECT offers a scalable blueprint for other government agencies seeking to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build a unified care infrastructure<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invest in community-based care navigation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leverage shared technology for accountability and transparency<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use real-time data to drive decisions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By aligning public leadership, community partnerships, and technology, Santa Fe CONNECT and Unite Us are proving that coordinated care at scale is not only possible; it delivers a measurable return on investment.<\/span><\/p>\n<p><a href=\"https:\/\/uniteus.com\/case-study\/santa-fe-connect-a-new-blueprint-for-government-led-community-care\/?utm_medium=press_release&amp;utm_campaign=New-Mexico-&amp;utm_content=text_link\"><b>Click here to read the full case study.<\/b><\/a><\/p>\n","protected":false},"featured_media":12269,"template":"","categories":[1],"states":[58],"topic":[96,130,88],"class_list":["post-12268","press","type-press","status-publish","has-post-thumbnail","hentry","category-blog","press_cat-partnership","states-new-mexico","topic-partnership","topic-roi","topic-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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