In this report, you\u2019ll learn how:<\/h3>","takeaways":[{"icon":"government","text":"Tech infrastructure drives government efficiency"},{"icon":"circle-group","text":"Seamless community collaboration improves outcomes"},{"icon":"network-icon","text":"Data transparency and visibility are key to network accountability"}],"text":"<\/h3>\r\n\r\n
\r\n\r\n<\/h3>\r\nKey Results<\/h3>","tiles":[{"header":"$3M","text":"in estimated savings in year one due to increased financial security and reduced reliance on public benefits."},{"header":"$190K","text":"distributed to community organizations."},{"header":"88%","text":"of end users say program capacity improved with Unite Us."},{"header":"591","text":"administrative hours gained."},{"header":"400+","text":"clients served through more than 1,415 cases."},{"header":">2\/3","text":"of end users report Unite Us improved community collaboration."}]},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"background","wysiwyg":"Background<\/h2>\r\nSummit County, Ohio's Benefit Bridge program, known as NEXT, is a workforce development initiative run by the Department of Job and Family Services<\/a>. NEXT<\/a> assists Summit County families in achieving economic self-sufficiency by providing employment opportunities, financial wellness programming, and family support services. Powered by Unite Us technology, NEXT helps working families in Summit County navigate the benefits cliff as they increase their wages and move toward self-sufficiency."},{"acf_fc_layout":"spotlight","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","background_image":"","disable_overlay":false,"pill_text":"","button":"","text":"What is the Benefits Cliff? \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/h3>\r\nThe benefits cliff refers to the sudden loss of public assistance that individuals or families can experience when a small increase in income makes them ineligible for support, often leaving them financially worse off despite earning more. According to Ohio Department of Job and Family Services Director Matt Damschroder, \"Fear of losing food benefits can be a deterrent to taking a new job, working more hours, or even accepting a promotion.\"<\/i>"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","wysiwyg":"The primary goal of the NEXT Program is to enable working families to grow their careers and transition off of public assistance. This allows them to secure their financial future, become economically self-sufficient, and enjoy a higher quality of life\u2014ultimately generating up to $27,000 per constituent in additional lifetime tax revenue for the State of Ohio.<\/b> Approximately 250 participants graduate from the NEXT program per year, meaning that each annual group could<\/b> generate an additional $6.8M in lifetime state tax revenue for the State of Ohio.<\/b> With 88 counties in Ohio, this program represents a major potential source of added tax revenue if scaled across additional counties.\r\n\r\n![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/1-background-stat-1.png\")
\r\n\r\n
\r\n\r\n \r\nChallenge<\/h2>\r\nThe NEXT program requires Summit County to continuously track constituents\u2019 evolving financial status and eligibility for benefits, which relies on real-time data and communication sharing between all program partners, including NEXT program staff, lead agency staff, and community-based providers. Previously, this coordination was achieved through manual processes such as phone calls, emails, and shared spreadsheets, which were inefficient and prone to errors.\u00a0<\/b>\r\n\r\nThese archaic systems not only increased program costs due to operational inefficiencies<\/b> but also delayed the delivery of critical assistance<\/b> to program recipients.\r\n\r\n
\r\n\r\n \r\nSolution<\/h2>"},{"acf_fc_layout":"blockquote","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","text":"\u201cUnite Us\u2019 platform provided a solution to create online organization between agencies to collaborate and share client data and outcomes.\u00a0 It also provided a platform and process for us to easily determine incentive structures and payment amounts to assist and pay our clients.\u201d\r\n\r\nHeather Yannayon<\/strong><\/span>, Deputy Director, DJFS"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"impact","wysiwyg":"Adopting Unite Us as the program\u2019s digital infrastructure allows for secure client data sharing, <\/b>closed-loop referrals<\/b><\/a>, <\/b>invoice tracking and payment distribution<\/b><\/a>, and <\/b>detailed reporting<\/b><\/a>\u2014all in one easy-to-use platform<\/b>. Publicly accessible Assistance Request Forms<\/a> in Summit County enable residents to directly request support, providing a self-service pathway that promotes economic independence and self-sufficiency. Constituents can also be referred to NEXT by community partners or other government agencies using Unite Us. With Unite Us, NEXT staff are able to communicate with other agencies about shared clients and track constituent program eligibility and outcomes in real time.\r\nHow It Works<\/h3>\r\n
![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/2-how-it-works-1-1-150x150.png\")
Step 1:\r\n<\/strong>Tom recently lost his SNAP benefits due to a small increase in his wages, making it difficult to meet his family\u2019s basic needs. DJFS reached out with a link to NEXT\u2019s Assistance Request Form powered by Unite Us. Tom completed the form and was determined eligible. DJFS referred him the NEXT\u2019s lead agency via Unite Us.<\/p>\r\n![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/2-how-it-works-2-1-150x150.png\")
Step 2:\r\n<\/strong>NEXT\u2019s lead agency works with Tom to support his career goals including financial wellness education, job training, and referrals via Unite Us to community services to remove barriers to employment. (i.e. car repairs).<\/p>\r\n![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/2-how-it-works-3-1-150x150.png\")
Step 3:\r\n<\/strong>As Tom receives services, case notes are documented in Unite Us and visible to NEXT program coordinators. Tom receives financial benefits for each benchmark achieved. Payments to Tom and community partners are invoiced, tracked, and administered within Unite Us, maintaining one system of record for Tom\u2019s journey.<\/p>\r\n\r\n\r\n
\r\n\r\n \r\nImpact<\/h2>\r\nNEXT\u2019s partnership with Unite Us has led to a significant improvement in operational efficiencies, allowing county employees to connect constituents to needed resources and benefits more easily and in less time. Unite Us\u2019 technology also streamlines program funding distribution, improving client experiences and outcomes, and ultimately delivering significant cost savings in the form of reduced benefits reliance in Ohio.\r\n\r\n![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/Time-graphic.jpg\")
\r\n\r\nSince partnering with Unite Us, the NEXT program has served more than 400 working-age adults, connecting them to a variety of services<\/span>.\r\nKey Results<\/span><\/h3>\r\n
\r\n\r\n
<\/h3>\r\nKey Results<\/h3>","tiles":[{"header":"$3M","text":"in estimated savings in year one due to increased financial security and reduced reliance on public benefits."},{"header":"$190K","text":"distributed to community organizations."},{"header":"88%","text":"of end users say program capacity improved with Unite Us."},{"header":"591","text":"administrative hours gained."},{"header":"400+","text":"clients served through more than 1,415 cases."},{"header":">2\/3","text":"of end users report Unite Us improved community collaboration."}]},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"background","wysiwyg":"Background<\/h2>\r\nSummit County, Ohio's Benefit Bridge program, known as NEXT, is a workforce development initiative run by the Department of Job and Family Services<\/a>. NEXT<\/a> assists Summit County families in achieving economic self-sufficiency by providing employment opportunities, financial wellness programming, and family support services. Powered by Unite Us technology, NEXT helps working families in Summit County navigate the benefits cliff as they increase their wages and move toward self-sufficiency."},{"acf_fc_layout":"spotlight","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","background_image":"","disable_overlay":false,"pill_text":"","button":"","text":"What is the Benefits Cliff? \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/h3>\r\nThe benefits cliff refers to the sudden loss of public assistance that individuals or families can experience when a small increase in income makes them ineligible for support, often leaving them financially worse off despite earning more. According to Ohio Department of Job and Family Services Director Matt Damschroder, \"Fear of losing food benefits can be a deterrent to taking a new job, working more hours, or even accepting a promotion.\"<\/i>"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","wysiwyg":"The primary goal of the NEXT Program is to enable working families to grow their careers and transition off of public assistance. This allows them to secure their financial future, become economically self-sufficient, and enjoy a higher quality of life\u2014ultimately generating up to $27,000 per constituent in additional lifetime tax revenue for the State of Ohio.<\/b> Approximately 250 participants graduate from the NEXT program per year, meaning that each annual group could<\/b> generate an additional $6.8M in lifetime state tax revenue for the State of Ohio.<\/b> With 88 counties in Ohio, this program represents a major potential source of added tax revenue if scaled across additional counties.\r\n\r\n\r\n\r\n
\r\n\r\n \r\nChallenge<\/h2>\r\nThe NEXT program requires Summit County to continuously track constituents\u2019 evolving financial status and eligibility for benefits, which relies on real-time data and communication sharing between all program partners, including NEXT program staff, lead agency staff, and community-based providers. Previously, this coordination was achieved through manual processes such as phone calls, emails, and shared spreadsheets, which were inefficient and prone to errors.\u00a0<\/b>\r\n\r\nThese archaic systems not only increased program costs due to operational inefficiencies<\/b> but also delayed the delivery of critical assistance<\/b> to program recipients.\r\n\r\n
\r\n\r\n \r\nSolution<\/h2>"},{"acf_fc_layout":"blockquote","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","text":"\u201cUnite Us\u2019 platform provided a solution to create online organization between agencies to collaborate and share client data and outcomes.\u00a0 It also provided a platform and process for us to easily determine incentive structures and payment amounts to assist and pay our clients.\u201d\r\n\r\nHeather Yannayon<\/strong><\/span>, Deputy Director, DJFS"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"impact","wysiwyg":"Adopting Unite Us as the program\u2019s digital infrastructure allows for secure client data sharing, <\/b>closed-loop referrals<\/b><\/a>, <\/b>invoice tracking and payment distribution<\/b><\/a>, and <\/b>detailed reporting<\/b><\/a>\u2014all in one easy-to-use platform<\/b>. Publicly accessible Assistance Request Forms<\/a> in Summit County enable residents to directly request support, providing a self-service pathway that promotes economic independence and self-sufficiency. Constituents can also be referred to NEXT by community partners or other government agencies using Unite Us. With Unite Us, NEXT staff are able to communicate with other agencies about shared clients and track constituent program eligibility and outcomes in real time.\r\nHow It Works<\/h3>\r\n
Step 1:\r\n<\/strong>Tom recently lost his SNAP benefits due to a small increase in his wages, making it difficult to meet his family\u2019s basic needs. DJFS reached out with a link to NEXT\u2019s Assistance Request Form powered by Unite Us. Tom completed the form and was determined eligible. DJFS referred him the NEXT\u2019s lead agency via Unite Us.<\/p>\r\nStep 2:\r\n<\/strong>NEXT\u2019s lead agency works with Tom to support his career goals including financial wellness education, job training, and referrals via Unite Us to community services to remove barriers to employment. (i.e. car repairs).<\/p>\r\nStep 3:\r\n<\/strong>As Tom receives services, case notes are documented in Unite Us and visible to NEXT program coordinators. Tom receives financial benefits for each benchmark achieved. Payments to Tom and community partners are invoiced, tracked, and administered within Unite Us, maintaining one system of record for Tom\u2019s journey.<\/p>\r\n\r\n\r\n
\r\n\r\n \r\nImpact<\/h2>\r\nNEXT\u2019s partnership with Unite Us has led to a significant improvement in operational efficiencies, allowing county employees to connect constituents to needed resources and benefits more easily and in less time. Unite Us\u2019 technology also streamlines program funding distribution, improving client experiences and outcomes, and ultimately delivering significant cost savings in the form of reduced benefits reliance in Ohio.\r\n\r\n\r\n\r\nSince partnering with Unite Us, the NEXT program has served more than 400 working-age adults, connecting them to a variety of services<\/span>.\r\nKey Results<\/span><\/h3>\r\n
Background<\/h2>\r\nSummit County, Ohio's Benefit Bridge program, known as NEXT, is a workforce development initiative run by the Department of Job and Family Services<\/a>. NEXT<\/a> assists Summit County families in achieving economic self-sufficiency by providing employment opportunities, financial wellness programming, and family support services. Powered by Unite Us technology, NEXT helps working families in Summit County navigate the benefits cliff as they increase their wages and move toward self-sufficiency."},{"acf_fc_layout":"spotlight","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","background_image":"","disable_overlay":false,"pill_text":"","button":"","text":"What is the Benefits Cliff? \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/h3>\r\nThe benefits cliff refers to the sudden loss of public assistance that individuals or families can experience when a small increase in income makes them ineligible for support, often leaving them financially worse off despite earning more. According to Ohio Department of Job and Family Services Director Matt Damschroder, \"Fear of losing food benefits can be a deterrent to taking a new job, working more hours, or even accepting a promotion.\"<\/i>"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","wysiwyg":"The primary goal of the NEXT Program is to enable working families to grow their careers and transition off of public assistance. This allows them to secure their financial future, become economically self-sufficient, and enjoy a higher quality of life\u2014ultimately generating up to $27,000 per constituent in additional lifetime tax revenue for the State of Ohio.<\/b> Approximately 250 participants graduate from the NEXT program per year, meaning that each annual group could<\/b> generate an additional $6.8M in lifetime state tax revenue for the State of Ohio.<\/b> With 88 counties in Ohio, this program represents a major potential source of added tax revenue if scaled across additional counties.\r\n\r\n\r\n\r\n
\r\n\r\n \r\nChallenge<\/h2>\r\nThe NEXT program requires Summit County to continuously track constituents\u2019 evolving financial status and eligibility for benefits, which relies on real-time data and communication sharing between all program partners, including NEXT program staff, lead agency staff, and community-based providers. Previously, this coordination was achieved through manual processes such as phone calls, emails, and shared spreadsheets, which were inefficient and prone to errors.\u00a0<\/b>\r\n\r\nThese archaic systems not only increased program costs due to operational inefficiencies<\/b> but also delayed the delivery of critical assistance<\/b> to program recipients.\r\n\r\n
\r\n\r\n \r\nSolution<\/h2>"},{"acf_fc_layout":"blockquote","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","text":"\u201cUnite Us\u2019 platform provided a solution to create online organization between agencies to collaborate and share client data and outcomes.\u00a0 It also provided a platform and process for us to easily determine incentive structures and payment amounts to assist and pay our clients.\u201d\r\n\r\nHeather Yannayon<\/strong><\/span>, Deputy Director, DJFS"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"impact","wysiwyg":"Adopting Unite Us as the program\u2019s digital infrastructure allows for secure client data sharing, <\/b>closed-loop referrals<\/b><\/a>, <\/b>invoice tracking and payment distribution<\/b><\/a>, and <\/b>detailed reporting<\/b><\/a>\u2014all in one easy-to-use platform<\/b>. Publicly accessible Assistance Request Forms<\/a> in Summit County enable residents to directly request support, providing a self-service pathway that promotes economic independence and self-sufficiency. Constituents can also be referred to NEXT by community partners or other government agencies using Unite Us. With Unite Us, NEXT staff are able to communicate with other agencies about shared clients and track constituent program eligibility and outcomes in real time.\r\nHow It Works<\/h3>\r\n
Step 1:\r\n<\/strong>Tom recently lost his SNAP benefits due to a small increase in his wages, making it difficult to meet his family\u2019s basic needs. DJFS reached out with a link to NEXT\u2019s Assistance Request Form powered by Unite Us. Tom completed the form and was determined eligible. DJFS referred him the NEXT\u2019s lead agency via Unite Us.<\/p>\r\nStep 2:\r\n<\/strong>NEXT\u2019s lead agency works with Tom to support his career goals including financial wellness education, job training, and referrals via Unite Us to community services to remove barriers to employment. (i.e. car repairs).<\/p>\r\nStep 3:\r\n<\/strong>As Tom receives services, case notes are documented in Unite Us and visible to NEXT program coordinators. Tom receives financial benefits for each benchmark achieved. Payments to Tom and community partners are invoiced, tracked, and administered within Unite Us, maintaining one system of record for Tom\u2019s journey.<\/p>\r\n\r\n\r\n
\r\n\r\n \r\nImpact<\/h2>\r\nNEXT\u2019s partnership with Unite Us has led to a significant improvement in operational efficiencies, allowing county employees to connect constituents to needed resources and benefits more easily and in less time. Unite Us\u2019 technology also streamlines program funding distribution, improving client experiences and outcomes, and ultimately delivering significant cost savings in the form of reduced benefits reliance in Ohio.\r\n\r\n\r\n\r\nSince partnering with Unite Us, the NEXT program has served more than 400 working-age adults, connecting them to a variety of services<\/span>.\r\nKey Results<\/span><\/h3>\r\n
\r\n\r\n\r\n\r\n \r\n
Challenge<\/h2>\r\nThe NEXT program requires Summit County to continuously track constituents\u2019 evolving financial status and eligibility for benefits, which relies on real-time data and communication sharing between all program partners, including NEXT program staff, lead agency staff, and community-based providers. Previously, this coordination was achieved through manual processes such as phone calls, emails, and shared spreadsheets, which were inefficient and prone to errors.\u00a0<\/b>\r\n\r\nThese archaic systems not only increased program costs due to operational inefficiencies<\/b> but also delayed the delivery of critical assistance<\/b> to program recipients.\r\n\r\n
\r\n\r\n \r\nSolution<\/h2>"},{"acf_fc_layout":"blockquote","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","text":"\u201cUnite Us\u2019 platform provided a solution to create online organization between agencies to collaborate and share client data and outcomes.\u00a0 It also provided a platform and process for us to easily determine incentive structures and payment amounts to assist and pay our clients.\u201d\r\n\r\nHeather Yannayon<\/strong><\/span>, Deputy Director, DJFS"},{"acf_fc_layout":"wysiwyg","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"impact","wysiwyg":"Adopting Unite Us as the program\u2019s digital infrastructure allows for secure client data sharing, <\/b>closed-loop referrals<\/b><\/a>, <\/b>invoice tracking and payment distribution<\/b><\/a>, and <\/b>detailed reporting<\/b><\/a>\u2014all in one easy-to-use platform<\/b>. Publicly accessible Assistance Request Forms<\/a> in Summit County enable residents to directly request support, providing a self-service pathway that promotes economic independence and self-sufficiency. Constituents can also be referred to NEXT by community partners or other government agencies using Unite Us. With Unite Us, NEXT staff are able to communicate with other agencies about shared clients and track constituent program eligibility and outcomes in real time.\r\nHow It Works<\/h3>\r\n
Step 1:\r\n<\/strong>Tom recently lost his SNAP benefits due to a small increase in his wages, making it difficult to meet his family\u2019s basic needs. DJFS reached out with a link to NEXT\u2019s Assistance Request Form powered by Unite Us. Tom completed the form and was determined eligible. DJFS referred him the NEXT\u2019s lead agency via Unite Us.<\/p>\r\nStep 2:\r\n<\/strong>NEXT\u2019s lead agency works with Tom to support his career goals including financial wellness education, job training, and referrals via Unite Us to community services to remove barriers to employment. (i.e. car repairs).<\/p>\r\nStep 3:\r\n<\/strong>As Tom receives services, case notes are documented in Unite Us and visible to NEXT program coordinators. Tom receives financial benefits for each benchmark achieved. Payments to Tom and community partners are invoiced, tracked, and administered within Unite Us, maintaining one system of record for Tom\u2019s journey.<\/p>\r\n\r\n\r\n
\r\n\r\n \r\nImpact<\/h2>\r\nNEXT\u2019s partnership with Unite Us has led to a significant improvement in operational efficiencies, allowing county employees to connect constituents to needed resources and benefits more easily and in less time. Unite Us\u2019 technology also streamlines program funding distribution, improving client experiences and outcomes, and ultimately delivering significant cost savings in the form of reduced benefits reliance in Ohio.\r\n\r\n\r\n\r\nSince partnering with Unite Us, the NEXT program has served more than 400 working-age adults, connecting them to a variety of services<\/span>.\r\nKey Results<\/span><\/h3>\r\n
How It Works<\/h3>\r\n
Step 1:\r\n<\/strong>Tom recently lost his SNAP benefits due to a small increase in his wages, making it difficult to meet his family\u2019s basic needs. DJFS reached out with a link to NEXT\u2019s Assistance Request Form powered by Unite Us. Tom completed the form and was determined eligible. DJFS referred him the NEXT\u2019s lead agency via Unite Us.<\/p>\r\nStep 2:\r\n<\/strong>NEXT\u2019s lead agency works with Tom to support his career goals including financial wellness education, job training, and referrals via Unite Us to community services to remove barriers to employment. (i.e. car repairs).<\/p>\r\nStep 3:\r\n<\/strong>As Tom receives services, case notes are documented in Unite Us and visible to NEXT program coordinators. Tom receives financial benefits for each benchmark achieved. Payments to Tom and community partners are invoiced, tracked, and administered within Unite Us, maintaining one system of record for Tom\u2019s journey.<\/p>\r\n\r\n\r\n
\r\n\r\n \r\nImpact<\/h2>\r\nNEXT\u2019s partnership with Unite Us has led to a significant improvement in operational efficiencies, allowing county employees to connect constituents to needed resources and benefits more easily and in less time. Unite Us\u2019 technology also streamlines program funding distribution, improving client experiences and outcomes, and ultimately delivering significant cost savings in the form of reduced benefits reliance in Ohio.\r\n\r\n
\r\n\r\nSince partnering with Unite Us, the NEXT program has served more than 400 working-age adults, connecting them to a variety of services<\/span>.\r\nKey Results<\/span><\/h3>\r\n
![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/4-projected-savings.png\")
Data Sources: Calculated using ![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/5-stats-scaled.png\")
<\/p>\r\nNEXT program staff reported that Unite Us:\r\n\r\n1. Made it simple to collaborate with community partners;\r\n\r\n2. Reduced stress related to documentation;\r\n\r\n3. Increased confidence in successfully connecting clients to needed services\r\n\r\n4. Improved their program\u2019s capacity to serve clients."},{"acf_fc_layout":"blockquote","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"id":"","text":"\"Often when we work with clients, we start a client at one agency, send them to another agency for more assistance, and they have to retell their story. The warm handoffs between agencies, the case notes and the constant collaboration and communication Unite Us provides helps reduce stress and time for the clients. Additionally, having multiple agencies seeing the same information through their own prospective lenses often allows the agency to identify needs and resources that may have gone unnoticed before.\"\r\n\r\n![\"\"](\"https:\/\/uniteus.com\/wp-content\/uploads\/2025\/05\/6-nurse-150x150.png\")
While the data speaks for itself, client success stories are the best way to see the real impact on human lives. For one NEXT participant, the program removed critical employment roadblocks, paving the way for her to provide for her family.\r\n\r\nThis participant is a nurse and a single mother. Struggling with debt and income shortcomings, the county has made five successful referrals within two months of her initial meeting.\r\n