{"id":9236,"date":"2025-08-12T13:53:20","date_gmt":"2025-08-12T17:53:20","guid":{"rendered":"https:\/\/uniteustailstg.wpengine.com\/?p=9236"},"modified":"2025-08-12T16:31:39","modified_gmt":"2025-08-12T20:31:39","slug":"3-community-care-trends-2025","status":"publish","type":"post","link":"https:\/\/uniteus.com\/blog\/3-community-care-trends-2025\/","title":{"rendered":"3 Trends Shaping Health and Community Care in 2025"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":9254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"states":[],"topic":[94,96,88],"industry":[97],"series_name":[],"class_list":["post-9236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","topic-culture","topic-partnership","topic-technology","industry-all"],"acf":{"layout":"columns","gated_page":{"":null,"title":"","featured_image":null,"description":"","form_title":"Fill out the form to download the white paper.","code_editor":"","title_2":"","description_2":"","embeds":null,"display_cta_button":true,"button_text":"Download the White Paper"},"columns":[{"acf_fc_layout":"html_editor","acfe_layout_col":"auto","html_editor":"

A look at what we discussed in Unite Us\u2019 2025 mid-year town hall: from current market trends in community-based care to the customer stories driving us forward.<\/span><\/h3>\r\n

\""The<\/span><\/h3>\r\nLast month, we hosted our biannual Customer Town Hall to connect directly with our customers and collaborate directly on the future of health and community care.\r\n\r\nTogether with our customers, we\u2019re driving meaningful care coordination across the nation, bringing critical dollars back into communities, reducing administrative burden, and making a real difference in the lives of those we serve. Here\u2019s a snapshot of what we talked about.\r\n\r\n
\r\n\r\n \r\n

3 Key Trends in Community Health Care<\/h2>\r\nUnite Us founders kicked us off at the Town Hall, sharing insights on trends in healthcare and community care\u2014while emphasizing Unite Us' role as a trusted partner for communities facing complex challenges.\r\n

\"Trend<\/b><\/h3>\r\nWe highlighted how technology continues to be a \"force multiplier\" for better service delivery, funding efficiency and data-driven insights across government, healthcare, payers, and community-based organizations.\r\n\r\nKey Takeaways:<\/strong>\r\n\r\n\"Check<\/b>Unite Us is integrating real-time eligibility data<\/strong> from state Medicaid Management Information Systems (MMIS).\r\n\r\n\"Check<\/b>New capabilities support self-screening<\/strong> and data centralization<\/strong> across systems, reducing duplication and speeding up triage.\r\n\r\n\"Check<\/b>AI is being integrated<\/strong> across the platform, from conversational screening to natural language queries for reporting.\r\n\r\n \r\n

\"\"<\/h3>\r\nCustomers, governments, and funders all want to prove the value of their work. We emphasized Unite Us' shared responsibility to help customers demonstrate outcomes, efficiencies, and cost savings.\r\n\r\nKey Takeaways:<\/strong>\r\n\r\n\"Check<\/b>Unite Us has a dedicated Research & Evaluation Team available to conduct ROI, utilization, and efficiency studies with customers.\r\n\r\n\"Check<\/b>Case studies from Ballad Health, Summit County, Ohio, and Bayhealth showed real results, including:\r\n\r\n\"25%\r\n\r\n \r\n

\"Trend<\/h3>\r\nWe introduced Unite Us' evolving predictive analytics tool<\/strong>, which focuses on identifying individuals at risk before a crisis occurs.\r\n\r\nKey Takeaways:<\/strong>\r\n\r\n\"Check<\/b>The model helps organizations understand which of the clients they serve may have non-medical needs (food insecurity, loneliness) or a high likelihood of ED utilization.\r\n\r\n\"Check<\/b>Organizations can now engage the right people in the right way (by text vs. phone) and at the right time.\r\n\r\n\"Check<\/b>The tool adjusts risk scores in real-time as users receive services through the platform.\r\n\r\n \r\n\r\n
\r\n\r\n \r\n

Customer Spotlight: Rhode Island Office of Veterans Services (RI OVS)<\/b><\/h2>\r\n\"\"Through their partnership with Unite Us, the Rhode Island Office of Veterans Services (RI OVS)<\/a> has transformed the way they connect Veterans, service members, and their families to critical resources\u2014particularly transportation, which is one of the state\u2019s most pressing barriers to care.\r\n\r\nBy leveraging Unite Us\u2019 data-driven insights<\/a>, RI OVS identified a widespread gap in access to transportation. In response, they launched a targeted program that provides Veterans with an average of 59 unlimited-use bus passes per month. With these passes, RI OVS is helping improve access to medical and legal appointments, employment opportunities, family engagement, and overall well-being.\r\n
\"Through the Unite Us platform and \u2018No Wrong Door\u2019 approach, we\u2019ve built lasting, trusted partnerships that deliver real outcomes\u2014and fast.\"\r\n\u2014Jacques Deckstrader, RI Office of Veterans Services<\/blockquote>\r\nUnite Us\u2019 platform serves as the backbone of RI OVS\u2019s coordination efforts. All requests, whether submitted through their website or by walk-in, are routed into a centralized coordination center. There, the team triages cases to the most appropriate community partner, reducing time to service and improving closure rates.\r\n\r\nKey Outcomes:<\/strong>\r\n